At shopragbone.com, we want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may return eligible items for a refund or exchange within 30 days of the delivery date. All sale items are final sale and cannot be returned or exchanged.

How to Return an Item

To initiate a return, please visit our Returns Center at shopragbone.com. You will need your order number and email address to generate a return label. Items must be returned in their original condition, unworn, unwashed, and with all original tags attached.

Return Processing

Once we receive your return, please allow 7-10 business days for your refund to be processed. You will receive an email confirmation once your return has been completed. Refunds will be issued to the original form of payment. Shipping charges are non-refundable.

International Returns

For orders shipped outside the United States, please initiate your return through our Returns Center at shopragbone.com. Customers are responsible for any return shipping costs and custom duties.

Exchanges

We currently do not offer direct exchanges. To exchange an item, please return the original item for a refund and place a new order on our website.

Damaged or Defective Items

If you receive a damaged or defective item, please contact our Customer Care team immediately. We will gladly assist you with a replacement or refund.

Final Sale Items

All items marked “Final Sale” at the time of purchase cannot be returned or refunded.

For any further questions regarding our return policy, please visit our FAQ page at shopragbone.com.